{"id":17157,"date":"2023-06-15T11:11:13","date_gmt":"2023-06-15T09:11:13","guid":{"rendered":"https:\/\/stg.stgrapidusertests.com\/faq-frequently-asked-questions\/"},"modified":"2024-03-04T15:23:38","modified_gmt":"2024-03-04T14:23:38","slug":"faq","status":"publish","type":"page","link":"https:\/\/stg.stgrapidusertests.com\/en\/faq\/","title":{"rendered":"FAQ &#8211; Frequently asked questions"},"content":{"rendered":"<div class=\"gb-container gb-container-dabd56b0 alignfull\">\n<div class=\"gb-container gb-container-b7f104c4\">\n\n<h1 class=\"gb-headline gb-headline-2f2995ea gb-headline-text\">FAQ &#8211; Frequently asked questions<\/h1>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-4f77d8e8 alignfull\">\n<div class=\"gb-container gb-container-5c1c2996\">\n\n<h2 class=\"gb-headline gb-headline-c0f08fab gb-headline-text\">General information<\/h2>\n\n\n<div class=\"gb-container gb-container-c3277b45 gb-accordion\" data-accordion-multiple-open>\n<div class=\"gb-container gb-container-1757b025 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-01278b7c gb-accordion__toggle\"><span class=\"gb-button-text\">RapidUsertests &#8211; what is that?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-c95bbed9\">\n\n<p>RapidUsertests is a web service that enables fast and affordable usability testing. You specify your desired target group when booking, and we select suitable testers from our extensive panel. You give them tasks to complete on your website or app. The screen and the voice of the tester are recorded. This way you can see what your users have problems with, what they (don&#8217;t) like and what suggestions they have for improving your website or app.<\/p>\n\n\n\n<p><a href=\"https:\/\/knowledge.rapidusertests.com\/en\/knowledge\/first-steps-testing-procedure\" target=\"_blank\" rel=\"noreferrer noopener\">First steps for your RapidUsertests<\/a><\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-3224faa6 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-e2b74910 gb-accordion__toggle\"><span class=\"gb-button-text\">Who is RapidUsertests for?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-8deba1ad\">\n\n<p>Rapid Usertests is for website and app owners who:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>want to check their website for user-friendliness with little effort<\/li>\n\n\n\n<li>need fast and high quality results<\/li>\n\n\n\n<li>want to get direct feedback from users on the use of their website<\/li>\n\n\n\n<li>want to make targeted optimizations.<\/li>\n<\/ul>\n\n\n\n<p>RapidUsertests is used by thousands of<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Online shops<\/li>\n\n\n\n<li>Web agencies<\/li>\n\n\n\n<li>Operators of (commercial) websites and apps<\/li>\n<\/ul>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-8a5ae3d2 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-f08cbe4e gb-accordion__toggle\"><span class=\"gb-button-text\">How much does a usability test cost and what do I get for it?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-68b2c0b6\">\n\n<p>One tester costs 69,50\u20ac. The more testers you book, the less a tester costs &#8211; up to 35\u20ac per tester.<\/p>\n\n\n\n<p>This is what you get:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A screen recording of a test user speaking their thoughts out loud as they work through the tasks on your website\/app.<\/li>\n\n\n\n<li>Written responses from the testers to your qualitative questions.<\/li>\n<\/ul>\n\n\n\n<p>User testing allows you to identify difficulties in the use of your digital product and thus optimize it to the needs of the users.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-ba154fea gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-5319df9d gb-accordion__toggle\"><span class=\"gb-button-text\">How quickly do I get the results?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-dae503fd\">\n\n<p>Usually the first user test videos are already available after a few hours. In the case of very specific demographic requirements, this duration may possibly increase.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-51fe7e61 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-1d47b957 gb-accordion__toggle\"><span class=\"gb-button-text\">How long are the individual videos?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-70340fcd\">\n\n<p>Approximately 15-20 minutes. The length depends on the amount of tasks and the speed of the test user. The tasks on your website or app should be set so that they can be completed in about 15 minutes.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-6703db44 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-74c66882 gb-accordion__toggle\"><span class=\"gb-button-text\">What is the format of the videos?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-817aac15\">\n\n<p>You can find the videos online in your personal account. There you can view and evaluate them in the browser at any time. You can also download the videos in mp4 format.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-d352bbde gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-4671ef28 gb-accordion__toggle\"><span class=\"gb-button-text\">Why is there no webcam recording?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-2ed3be67\">\n\n<p>The advantage of remote testing is that it takes place in the test subjects&#8217; normal environment, making them feel at ease and using the website or app as they normally would.<\/p>\n\n\n\n<p>Many people feel uncomfortable in front of the camera and would therefore behave differently. What matters is what the user does on your website, not how they look while doing it.<\/p>\n\n\n\n<p>By recording the user&#8217;s thoughts, their reaction to the product can be recorded very well. A webcam recording is therefore not necessary.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-7a6a275b gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-cdd914a7 gb-accordion__toggle\"><span class=\"gb-button-text\">How can thoughts be recorded?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-c6cce9cd\">\n\n<p>The thinking aloud method is a common approach to usability testing. Testers speak their thoughts, doubts, problems and suggestions aloud. These are recorded via the user&#8217;s headset.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-cf58009c gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-454c1e9c gb-accordion__toggle\"><span class=\"gb-button-text\">Is my data safe?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-db23225e\">\n\n<p>Yes, your data is encrypted and stored on German servers in high-performance computing centers that are subject to German data protection laws. Our RapidUsertests servers are guaranteed to be available 99.9% of the time. Your videos are also available for an unlimited period of time and the storage space is unlimited.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-57ff672b gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-ea379d95 gb-accordion__toggle\"><span class=\"gb-button-text\">How is the payment made?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-caf382ec\">\n\n<p>The payment of your RapidUsertests is done by invoice. After booking we will send you the invoice via e-mail. However, the test can already start before we have received your payment. So there is no delay in the test execution.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-a65b10e6 alignfull\">\n<div class=\"gb-container gb-container-a16fddd8\">\n\n<h2 class=\"gb-headline gb-headline-763e5116 gb-headline-text\">What can I test?<\/h2>\n\n\n<div class=\"gb-container gb-container-27264e87 gb-accordion\" data-accordion-multiple-open>\n<div class=\"gb-container gb-container-7161886d gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-c24cc1dd gb-accordion__toggle\"><span class=\"gb-button-text\">Can I test mobile websites and apps on smartphones or tablets?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-e14f981d\">\n\n<p>Yes! You can book user tests on mobile devices in our booking process. You can test on both iOS and Android devices.<\/p>\n\n\n\n<p><a href=\"https:\/\/knowledge.rapidusertests.com\/en\/knowledge\/what-can-you-test\" target=\"_blank\" rel=\"noreferrer noopener\">What else you can test.<\/a><\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-a33084df gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-7c2eb56b gb-accordion__toggle\"><span class=\"gb-button-text\">Can I also test unfinished pages or prototypes?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-4bb9dc78\">\n\n<p>Yes! All we need is a URL, i.e. the corresponding prototype or design must be accessible online. Password protected prototypes are also testable.<\/p>\n\n\n\n<p><a href=\"https:\/\/knowledge.rapidusertests.com\/en\/knowledge\/what-can-you-test\" target=\"_blank\" rel=\"noreferrer noopener\">What else you can test.<\/a><\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-b093c2dd gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-b37e3387 gb-accordion__toggle\"><span class=\"gb-button-text\">Can I also test desktop software?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-382c0272\">\n\n<p>Desktop software can also be tested with RapidUsertests. This may be associated with an additional charge. Just ask us first.<\/p>\n\n\n\n<p><a href=\"https:\/\/knowledge.rapidusertests.com\/en\/knowledge\/what-can-you-test\" target=\"_blank\" rel=\"noreferrer noopener\">What else you can test.<\/a><\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-5eaec819 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-e988827e gb-accordion__toggle\"><span class=\"gb-button-text\">Can I also perform international tests?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-91fda16d\">\n\n<p>Yes, you can also perform usability tests with us in many other countries. You can also easily create international tests via our booking system. If your desired country is not listed, simply contact us and we will find a solution!<\/p>\n\n\n\n<p><a href=\"https:\/\/knowledge.rapidusertests.com\/en\/knowledge\/what-can-you-test\" target=\"_blank\" rel=\"noreferrer noopener\">What else you can test.<\/a><\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-1fe387b2 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-f176121c gb-accordion__toggle\"><span class=\"gb-button-text\">Do you also offer functional or bug testing?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-49045a44\">\n\n<p>No, the focus of our tests is on usability, i.e. the user-friendliness and comprehensibility of the product. However, we do work with a reputable provider of functional crowd testing, who we will be happy to put you in touch with. Simply contact us via chat, telephone or e-mail.<\/p>\n\n\n\n<p><a href=\"https:\/\/knowledge.rapidusertests.com\/en\/knowledge\/what-can-you-test\" target=\"_blank\" rel=\"noreferrer noopener\">What you can test.<\/a><\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-7ad8068e alignfull\">\n<div class=\"gb-container gb-container-ff5a8d05\">\n\n<h2 class=\"gb-headline gb-headline-c822af8e gb-headline-text\">Create tests yourself<\/h2>\n\n\n<div class=\"gb-container gb-container-1cdef13b gb-accordion\" data-accordion-multiple-open>\n<div class=\"gb-container gb-container-f7f9c2da gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-f6ab9255 gb-accordion__toggle\"><span class=\"gb-button-text\">How do I create a usability test?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-eca66cde\">\n\n<p>You can create a usability test with RapidUsertests in 3 steps (more detailed information can be found here: <a href=\"https:\/\/knowledge.rapidusertests.com\/en\/knowledge\/first-steps-testing-procedure\" target=\"_blank\" rel=\"noreferrer noopener\">First steps for your RapidUsertests<\/a>)<\/p>\n\n\n\n<p>First, you determine the starting scenario. What situation do you want the user to put themselves in before they are directed to your website or download the app? What should they be thinking about, what goal or problem do they have right now?<\/p>\n\n\n\n<p>Now you define the tasks. You should keep in mind that these tasks can be completed in about 15-20 minutes.<\/p>\n\n\n\n<p><a href=\"https:\/\/knowledge.rapidusertests.com\/en\/knowledge\/writing-test-items-for-unmoderated-tests-basics\" target=\"_blank\" rel=\"noreferrer noopener\">Tips for phrasing the of the tasks<\/a><\/p>\n\n\n\n<p>Lastly, you can ask up to 5 questions that your testers will answer in writing after the usability testing. The questions can either ask for specific information or be more general. All questions together should take 5-10 minutes to answer.<\/p>\n\n\n\n<p><a href=\"https:\/\/knowledge.rapidusertests.com\/en\/knowledge\/let-our-experts-create-your-test\" target=\"_blank\" rel=\"noreferrer noopener\">For 149\u20ac you can also have the test created by our usability experts.<\/a>.<\/p>\n\n\n\n<p>Interesting to test are e.g.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your central use cases, i.e. what your users normally do<\/li>\n\n\n\n<li>Places where your users often abandon or leave the page, but you don&#8217;t know WHY.<\/li>\n<\/ul>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-df3421ab gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-ab037d71 gb-accordion__toggle\"><span class=\"gb-button-text\">How many test users should I book?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-8ad9cb3f\">\n\n<p>To identify and prioritize the majority of issues with your product, we recommend at least 10 test users. However, the correct number of testers depends on your question.<\/p>\n\n\n\n<p><a href=\"https:\/\/knowledge.rapidusertests.com\/en\/knowledge\/how-many-testers-do-i-need\" target=\"_blank\" rel=\"noreferrer noopener\">How to find the right sample size<\/a><\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-b23f7c5e gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-0e696e16 gb-accordion__toggle\"><span class=\"gb-button-text\">Is 20 the maximum number of testers? Can I book more testers?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-6bc62cb4\">\n\n<p>Of course you can also book more than 20 testers. However, this is only useful in a few cases. RapidUsertests are qualitative tests and usually 10-20 testers are enough to uncover most UX issues. Anything else would mean more effort that isn&#8217;t really worth it. Only in special cases more testers are necessary.<\/p>\n\n\n\n<p><a href=\"https:\/\/knowledge.rapidusertests.com\/en\/knowledge\/how-many-testers-do-i-need\" target=\"_blank\" rel=\"noreferrer noopener\">How to find the right sample size<\/a><\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-821cfb68 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-430f38be gb-accordion__toggle\"><span class=\"gb-button-text\">What if you want the testers to complete a purchase transaction?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-00bd5fe0\">\n\n<p>There are two possibilities:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In the assignment, give the testers fictitious data to use in the purchase process or instruct the testers to enter fictitious but realistic data on their own.<\/li>\n\n\n\n<li>Instruct the test users to complete the purchase and payment process only up to the &#8220;Submit Order&#8221; step and to skip the last step.<\/li>\n<\/ul>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-4d6c6a79 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-8123eada gb-accordion__toggle\"><span class=\"gb-button-text\">Is it also possible to upload a graphic instead of entering a link?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-be144a22\">\n\n<p>With RapidUsertest Premium you can also easily upload and test graphics in your test concept. In the pay-per-test package, however, you must provide the graphic as a URL.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-757137e7 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-b5716203 gb-accordion__toggle\"><span class=\"gb-button-text\">Can I have password-protected pages tested?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-c5fffdd3\">\n\n<p>Yes. Simply provide the testers with the appropriate password in the scenario, e.g.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Please make a note of the following access data before you start recording:<\/p>\n\n\n\n<p>Users: &lt;Users&gt;<br>Password: &lt;Password&gt;<\/p>\n<\/blockquote>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-9b394324 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-6aa189bf gb-accordion__toggle\"><span class=\"gb-button-text\">Can I have a competitor site tested?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-05184807\">\n\n<p>Yes, every website can be tested, as long as the operator does not prohibit this in his terms and conditions.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-3d6bc89a gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-1378c377 gb-accordion__toggle\"><span class=\"gb-button-text\">My test will be much shorter or longer than 20 minutes. Can you do that?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-5a8d1a23\">\n\n<p>Longer or shorter tests are also possible. Just contact us and we will find a solution together.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-1ca5618a gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-f681887b gb-accordion__toggle\"><span class=\"gb-button-text\">Can I still make changes to the items after the test has gone live?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-b0a3d131\">\n\n<p>Yes, you can customize the tasks both before and after starting the test in your customer area. However, you cannot make any changes to the target group properties once the test has started.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-11cf3b98 alignfull\">\n<div class=\"gb-container gb-container-a8307934\">\n\n<h2 class=\"gb-headline gb-headline-acfdc0a6 gb-headline-text\">Evaluate tests and share with colleagues<\/h2>\n\n\n<div class=\"gb-container gb-container-e7970d37 gb-accordion\" data-accordion-multiple-open>\n<div class=\"gb-container gb-container-4b042609 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-d5df9adf gb-accordion__toggle\"><span class=\"gb-button-text\">Who evaluates the videos?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-44534bb2\">\n\n<p>You can easily evaluate the videos yourself online in our tool. <a href=\"https:\/\/knowledge.rapidusertests.com\/en\/knowledge\/how-to-evaluate-your-ux-test-yourself\" target=\"_blank\" rel=\"noreferrer noopener\">You can find tips for the evaluation here<\/a>.<\/p>\n\n\n\n<p>If you want to make sure that all usability problems are uncovered, you can also book an evaluation by our usability experts for an additional fee. You will also receive important suggestions for solutions.<\/p>\n\n\n\n<p><a href=\"https:\/\/knowledge.rapidusertests.com\/en\/knowledge\/let-our-experts-evaluate-the-test-full-service\" target=\"_blank\" rel=\"noreferrer noopener\">Learn more about the expert evaluation<\/a>.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-bbf4214e gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-1be559a6 gb-accordion__toggle\"><span class=\"gb-button-text\">How can I give other people access to the videos?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-36850b83\">\n\n<p>You can add as many team members as you like to your company account. This allows you to gather insights together and conduct UX tests and UX research collaboratively.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-f46cf7a5 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-1ecd7bc3 gb-accordion__toggle\"><span class=\"gb-button-text\">I want to share the videos with my colleagues. Can you do that?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-ce15ad4d\">\n\n<p>Yes, you can add members to your account from your dashboard after booking. This way, your colleagues can also access the videos.<\/p>\n\n\n\n<p>If you only want to share individual videos, you can time-stamp the videos and send your colleagues a link to jump directly to the location in the video. You can find this functionality in the video view in the dashboard.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-3242e1e7 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-ffd38c45 gb-accordion__toggle\"><span class=\"gb-button-text\">What is the benefit of the evaluation by experts \/ the full service?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-5dc6fbdf\">\n\n<p>Our UX experts evaluate your usability test.<\/p>\n\n\n\n<p>For you, that means:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You receive prioritized recommendations for action, prepared by our experts, with which you can quickly and effectively eliminate the biggest conversion killers.<\/li>\n\n\n\n<li>One of our experts will be at your side as your personal contact.<\/li>\n\n\n\n<li>You will receive a document prepared with many screenshots and explanations, which can be used for internal communication.<\/li>\n\n\n\n<li>You save a lot of time. With the full service only 2-3 hours have to be invested in a testing project.<\/li>\n<\/ul>\n\n\n\n<p><a href=\"https:\/\/knowledge.rapidusertests.com\/en\/knowledge\/let-our-experts-evaluate-the-test-full-service\" target=\"_blank\" rel=\"noreferrer noopener\">Learn more about the expert evaluation<\/a>.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-e53cf21d gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-2b6587af gb-accordion__toggle\"><span class=\"gb-button-text\">How long does it take to carry out the test with the expert evaluation \/ full service package?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-9ed18f26\">\n\n<p>It takes about 1.5 weeks from the kick-off phone call to the presentation of the results.<\/p>\n\n\n\n<p><a href=\"https:\/\/knowledge.rapidusertests.com\/en\/knowledge\/let-our-experts-evaluate-the-test-full-service\" target=\"_blank\" rel=\"noreferrer noopener\">Learn more about the expert evaluation<\/a>.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-ab476fd8 alignfull\">\n<div class=\"gb-container gb-container-33d6ea94\">\n\n<h2 class=\"gb-headline gb-headline-36460a4a gb-headline-text\">Our testers<\/h2>\n\n\n<div class=\"gb-container gb-container-021e19cf gb-accordion\" data-accordion-multiple-open>\n<div class=\"gb-container gb-container-d686c9ed gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-772e9310 gb-accordion__toggle\"><span class=\"gb-button-text\">Who are the testers?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-3fedd804\">\n\n<p>The test users of our panel are typical Internet users and not usability experts. They are not professional testers, but pursue all sorts of professions. They take part in our tests in their spare time.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-aa89f98e gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-a7d98f35 gb-accordion__toggle\"><span class=\"gb-button-text\">Can I also test with my existing customers or my own tester panel?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-a9f9e205\">\n\n<p>Yes, you can also recruit your own panel (e.g. existing customers) for our RapidUsertests on desktop devices.<\/p>\n\n\n\n<p><strong>Your advantages:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Test with existing customers or registered users of your site<\/li>\n\n\n\n<li>Test with employees of your company<\/li>\n\n\n\n<li>Tests with target groups that are difficult for us to recruit, e.g. specialist staff<\/li>\n<\/ul>\n\n\n\n<p><strong>Procedure:<\/strong><br>After booking, we will send you a link to the test that you can send to your testers. You&#8217;ll get more information on the process and some best practices along with the link.<br>For the evaluation of the videos you can of course use our evaluation tool.<\/p>\n\n\n\n<p><strong>Attention:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Our satisfaction guarantee does not apply to your own testers.<\/li>\n\n\n\n<li>The compensation of the test persons is your responsibility and you are free to decide on the type of compensation.<\/li>\n\n\n\n<li>If necessary, the entire test will take longer than you are used to when testing with our panel. Therefore, send out significantly more invitations than you need test persons (at least 7 times the booked number of testers).<\/li>\n\n\n\n<li>This feature is currently not available for mobile testing.<\/li>\n<\/ul>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-b15caa5e gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-b5fb9bf7 gb-accordion__toggle\"><span class=\"gb-button-text\">How do we ensure a good quality of our tests?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-99762855\">\n\n<p>Our usability experts test each tester&#8217;s ability to express their thoughts during the test. By regularly evaluating the testers, we ensure a continuously high panel quality.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-9e7e6192 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-274e7eaa gb-accordion__toggle\"><span class=\"gb-button-text\">How many tests are testers allowed to take per month?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-74302892\">\n\n<p>Our testers are invited to a maximum of eight tests per month. This is how we make sure they don&#8217;t become pro testers and don&#8217;t get overtested.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-0d165953 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-6c582d1c gb-accordion__toggle\"><span class=\"gb-button-text\">Why are there totally experienced testers, why rather inexperienced?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-a5fb2527\">\n\n<p>Our testers reflect typical Internet users. Some are very internet savvy and experienced, some have very little experience. We also recruit new testers on an ongoing basis, which is why they vary in their testing experience.<\/p>\n\n\n\n<p>If you only need testers with a certain level of experience, simply specify this as a target group characteristic.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-a232336c gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-8b0120f2 gb-accordion__toggle\"><span class=\"gb-button-text\">My website is for specific users. Can you guarantee that I will get testers from my specific user group?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-cf94904a\">\n\n<p>Currently, we collect the following demographic information from our test users: Gender, age, internet usage &amp; experience, educational attainment, occupation, monthly household net income.<\/p>\n\n\n\n<p>Under &#8220;Other requirements&#8221; you can specify additional requirements when creating the test. Since our panel is very extensive, there will certainly be users from your target group among them. Test users independently ensure that they only participate in tests for which they meet the requirements, otherwise they may be excluded from our panel.<\/p>\n\n\n\n<p>By cooperating with reliable recruitment specialists, we can also cover very specific target groups such as doctors or traders.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-fc7ed984 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-e0ffcf6f gb-accordion__toggle\"><span class=\"gb-button-text\">Will testers who have already tested for me before take part in my tests again?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-330835ce\">\n\n<p>No. We do not invite testers who have already tested for the same customer, unless this is explicitly requested or agreed with the customer.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-89f62c48 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-86acbe48 gb-accordion__toggle\"><span class=\"gb-button-text\">How do I become a test user?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-8a35f1cd\">\n\n<p>If you want to be the one who tests websites and apps for a fee, you can register here: <a rel=\"noreferrer noopener\" href=\"https:\/\/rapidusertests.com\/tester\/register\" target=\"_blank\">Become a tester<\/a><\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-eb0ef219 alignfull\">\n<div class=\"gb-container gb-container-27bb52c6\">\n\n<h2 class=\"gb-headline gb-headline-e446592e gb-headline-text\">Support &amp; Service<\/h2>\n\n\n<div class=\"gb-container gb-container-f40c4388 gb-accordion\" data-accordion-multiple-open>\n<div class=\"gb-container gb-container-bfaa5f0e gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-487fff6b gb-accordion__toggle\"><span class=\"gb-button-text\">I am not happy with one of the test videos! What next?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-9db04f0d\">\n\n<p>We offer you a 100% satisfaction guarantee. If, contrary to expectations, you were not satisfied with one of our testers, our support team will be happy to help you. We will replace the tester if you give us short feedback on what the tester could have done better.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-24103501 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-23791aeb gb-accordion__toggle\"><span class=\"gb-button-text\">Are the videos all uploaded together or do they go in one at a time?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-96903770\">\n\n<p>The individual videos will be available to you as they come in. So you can already start the evaluation when the first user has completed the test.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-03a228ad gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-6152e921 gb-accordion__toggle\"><span class=\"gb-button-text\">How do I pay for the tests?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-55bb2a29\">\n\n<p>You pay for all services conveniently by invoice. You can also specify a different billing address when booking. The test can start even before you have received the invoice.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-88bb8f0b gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-837bae05 gb-accordion__toggle\"><span class=\"gb-button-text\">How are the credits accounted for?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-4ecffa62\">\n\n<p>1 desktop user = 1 credit<br>1 mobile user = 1.5 credits<br>Test concept = 3.5 credits<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-560dc6bc gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-8c9edd19 gb-accordion__toggle\"><span class=\"gb-button-text\">How long are the tester credits valid?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-aed5ecad\">\n\n<p>The tester credits are valid for 12 months and can be distributed over any number of tests during this time.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-af83b041 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-d0e7974c gb-accordion__toggle\"><span class=\"gb-button-text\">How can you ensure that participants do not record the test or spread links to our prototype?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-b92dc978\">\n\n<p>By joining our panel, testers confirm our tester terms and conditions and thus also this passage:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>3.3 The tester undertakes to maintain silence towards any third party with regard to the test, the contractual relationship as well as with regard to all information that has become known to him in this context. In particular, this complete duty of confidentiality applies to the clients of RapidUsertests.  <strong>The results, intermediate steps or parts of the result may not be copied or otherwise recorded. No screenshots or own recordings of any kind of the test are allowed.<\/strong><\/p>\n<\/blockquote>\n\n\n\n<p>In addition, we can also have subjects confirm a non-disclosure agreement (NDA) prior to testing. Simply contact us by <a href=\"mailto:info@rapidusertests.com?subject=Interesse%20an%20einem%20NDA\">email<\/a>, chat or phone (030 \/ 555 747 987).<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-e8d94a43 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-d2dd77f0 gb-accordion__toggle\"><span class=\"gb-button-text\">What additional services can I book?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-85fe8caf\">\n\n<p>Our team of usability and design experts offers you the following additional services:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/knowledge.rapidusertests.com\/en\/knowledge\/let-our-experts-create-your-test\" target=\"_blank\" rel=\"noreferrer noopener\">Creating the test<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/knowledge.rapidusertests.com\/en\/knowledge\/let-our-experts-evaluate-the-test-full-service\" target=\"_blank\" rel=\"noreferrer noopener\">Evaluation of your user videos and preparation of the results<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/userlutions.com\/ux-und-design\/expert-review\/\" target=\"_blank\" rel=\"noreferrer noopener\">Expert review of your website<\/a>, i.e. our experts analyse the usability of your website or app<\/li>\n\n\n\n<li><a href=\"https:\/\/userlutions.com\/en\/ux-and-design\/ui-design\/\" target=\"_blank\" rel=\"noreferrer noopener\">Development of a prototype<\/a> that optimizes the identified problems of your website<\/li>\n<\/ul>\n\n\n\n<p>We also offer many other services related to user research, UX optimization and UI design.<\/p>\n\n\n\n<p><a href=\"https:\/\/userlutions.com\/en\" target=\"_blank\" rel=\"noreferrer noopener\">All of our UX services.<\/a><\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-f971ac44 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-9e35a22c gb-accordion__toggle\"><span class=\"gb-button-text\">Can we also get a quote for a normal RapidUsertest without expert evaluation?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-e6d5572d\">\n\n<p>Yes, we can give you a quote. Just contact us for this.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-61c4b74b gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-3f63e0a1 gb-accordion__toggle\"><span class=\"gb-button-text\">How can I recommend you? Do you have an affiliate system?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-a7fd1af1\">\n\n<p>Of course you are very welcome to recommend us. If you refer a new customer who doesn&#8217;t have a RapidUsertests account yet, we&#8217;ll give you up to 2 tester credits to redeem on your next test.<\/p>\n\n\n\n<p>You can choose if you want to give 4 credits to your contact or if you want to split the credits and each of you should get 2 credits.<\/p>\n\n\n\n<p>You can find our referral page in your customer dashboard in the navigation bar under &#8216;free credits&#8217;.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n<div style=\"height:52px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Want detailed how-tos and best practices<\/strong>? Then take a look at our <a href=\"https:\/\/knowledge.rapidusertests.com\/en\/knowledge\" target=\"_blank\" rel=\"noreferrer noopener\">RapidUsertests Testing Guide<\/a>.<\/p>\n\n\n\n<p>There you will find for example<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/knowledge.rapidusertests.com\/en\/knowledge\/first-steps-testing-procedure\" target=\"_blank\" rel=\"noreferrer noopener\">Getting started with your first crowd usability test<\/a>,<\/li>\n\n\n\n<li><a href=\"https:\/\/knowledge.rapidusertests.com\/en\/knowledge\/writing-test-items-for-unmoderated-tests-basics\" target=\"_blank\" rel=\"noreferrer noopener\">Tips for formulating the test items<\/a> and <a href=\"https:\/\/knowledge.rapidusertests.com\/en\/knowledge\/how-to-evaluate-your-ux-test-yourself\" target=\"_blank\" rel=\"noreferrer noopener\">for evaluation<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/knowledge.rapidusertests.com\/en\/knowledge\/6-best-practices-how-to-make-your-test-a-success\" target=\"_blank\" rel=\"noreferrer noopener\">Best practices for a successful usability test<\/a><\/li>\n<\/ul>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-c0c16006 alignfull\">\n<div class=\"gb-container gb-container-682d17ba\">\n<div class=\"gb-container gb-container-dde059cd alignfull\">\n<div class=\"gb-container gb-container-2d4cc2a0\">\n<div class=\"gb-container gb-container-3749d92c alignfull\">\n<div class=\"gb-container gb-container-a058d4ae\">\n\n<div class=\"gb-headline gb-headline-9a72661d gb-headline-text gb-headline-e2791b62\">Your question has not been answered yet?<\/div>\n\n\n\n<p>Just contact us! We usually respond to your questions the same business day.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-7c7a50cf\">\n<div class=\"gb-grid-column gb-grid-column-f47d0ec1\"><div class=\"gb-container gb-container-f47d0ec1\">\n\n<div class=\"gb-headline gb-headline-3d26e71c gb-headline-text\">Your contact person<\/div>\n\n\n\n<figure class=\"gb-block-image gb-block-image-9aa17a40\"><img decoding=\"async\" width=\"1181\" height=\"1181\" class=\"gb-image gb-image-9aa17a40\" src=\"https:\/\/stg.stgrapidusertests.com\/wp-content\/uploads\/2022\/06\/Anne_Heinrich_web.jpg\" alt=\"\" title=\"Anne_Heinrich_web\" srcset=\"https:\/\/stg.stgrapidusertests.com\/wp-content\/uploads\/2022\/06\/Anne_Heinrich_web.jpg 1181w, https:\/\/stg.stgrapidusertests.com\/wp-content\/uploads\/2022\/06\/Anne_Heinrich_web-300x300.jpg 300w, https:\/\/stg.stgrapidusertests.com\/wp-content\/uploads\/2022\/06\/Anne_Heinrich_web-1024x1024.jpg 1024w, https:\/\/stg.stgrapidusertests.com\/wp-content\/uploads\/2022\/06\/Anne_Heinrich_web-150x150.jpg 150w, https:\/\/stg.stgrapidusertests.com\/wp-content\/uploads\/2022\/06\/Anne_Heinrich_web-768x768.jpg 768w\" sizes=\"(max-width: 1181px) 100vw, 1181px\" \/><\/figure>\n\n\n\n<div class=\"gb-headline gb-headline-69d5dd1c gb-headline-text\"><strong>Anne Heinrich<\/strong><\/div>\n\n\n\n<div class=\"gb-headline gb-headline-ce9cf680 gb-headline-text\">Customer Support<\/div>\n\n\n\n<div class=\"gb-headline gb-headline-f0c563a9 gb-headline-text\"><strong><a href=\"tel:004930555747989\">+49 30 555 747 989<\/a><\/strong><\/div>\n\n\n\n<div class=\"gb-headline gb-headline-2e2f1621 gb-headline-text\">(Mon to Fri from 9am to 6pm)<\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-4de27cd3\"><div class=\"gb-container gb-container-4de27cd3\">\n\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script>\n<script>\n  hbspt.forms.create({\n    region: \"na1\",\n    portalId: \"7848520\",\n    formId: \"1460f04f-a5fd-4341-9f16-9f803be32f7e\"\n  });\n<\/script>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ &#8211; Frequently asked questions General information RapidUsertests is a web service that enables fast and affordable usability testing. You specify your desired target group when booking, and we select suitable testers from our extensive panel. You give them tasks to complete on your website or app. The screen and the voice of the tester [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17157","page","type-page","status-publish","hentry","wpbf-post"],"_links":{"self":[{"href":"https:\/\/stg.stgrapidusertests.com\/en\/wp-json\/wp\/v2\/pages\/17157","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stg.stgrapidusertests.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stg.stgrapidusertests.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stg.stgrapidusertests.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stg.stgrapidusertests.com\/en\/wp-json\/wp\/v2\/comments?post=17157"}],"version-history":[{"count":4,"href":"https:\/\/stg.stgrapidusertests.com\/en\/wp-json\/wp\/v2\/pages\/17157\/revisions"}],"predecessor-version":[{"id":17866,"href":"https:\/\/stg.stgrapidusertests.com\/en\/wp-json\/wp\/v2\/pages\/17157\/revisions\/17866"}],"wp:attachment":[{"href":"https:\/\/stg.stgrapidusertests.com\/en\/wp-json\/wp\/v2\/media?parent=17157"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}