{"id":17194,"date":"2023-06-15T11:09:11","date_gmt":"2023-06-15T09:09:11","guid":{"rendered":"https:\/\/stg.stgrapidusertests.com\/usability-test-customers\/thousands-of-happy-customers\/"},"modified":"2024-01-24T16:20:40","modified_gmt":"2024-01-24T15:20:40","slug":"references","status":"publish","type":"page","link":"https:\/\/stg.stgrapidusertests.com\/en\/usability-test-customers\/references\/","title":{"rendered":"Thousands of happy customers"},"content":{"rendered":"
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Thousands of happy customers<\/h1>\n\n<\/div>\n<\/div>\n\n
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\u201eIt has been a while since our last in-house tests because they are often very time-consuming. So the live sessions are a cool way to get back to doing more moderated usability testing<\/strong>, for example, to get a sense of our user\u2019s sentiment or to test more complex issues. And they are a lot of fun<\/strong>!\u201d<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n

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Julia Brandm\u00fcller<\/p>\n\n\n\n

UX Designer,\u00a0STRATO<\/a> <\/p>\n\n<\/div><\/div>\n\n

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\u201cUsability testing on smartphones gave us a unique opportunity to see the site through the eyes of real users<\/strong> and helped us decide how to make our mobile site more customer friendly.\u201c<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n

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Elena M\u00fcller<\/p>\n\n\n\n

Department Webshops, Deutsche Post<\/a><\/p>\n\n<\/div><\/div>\n\n

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\u201eWe\u2019ve been using RapidUsertests for a while now to improve our website from the ground up. The new moderated sessions are the highlight of our testing journey<\/strong> so far: lots of new input<\/strong> about our users\u2019 behavior!<\/strong>\u201c<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n

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Bianca Sch\u00e4b<\/p>\n\n\n\n

UI\/UX Designer, SRF<\/a><\/p>\n\n<\/div><\/div>\n\n

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\u201cUsability plays a big role at Cyberport. In order to optimize this, we continuously test with RapidUsertests<\/strong>. The team has already provided us with comprehensive advice<\/strong> on many complex issues, so much so that we even won the Shop Usability Award in 2013<\/strong>.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n

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Martin Philipp<\/p>\n\n\n\n

Team Lead Content & Conversion, Cyberport<\/a><\/p>\n\n<\/div><\/div>\n\n

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\u201eIn the past, usability testing usually left questions unanswered. With the moderated sessions, we can get to the bottom of these questions by asking them skillfully<\/strong>. This gives us more specific and emotional insights<\/strong> that help us further optimize our conversion\u201c<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n

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Carlotta Hilberath<\/p>\n\n\n\n

Growth Manager, carwow<\/a><\/p>\n\n<\/div><\/div>\n\n

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\u201cI was really positively surprised by the feedback from the users and would not have expected this before. The testers give so much constructive criticism.”<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n

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Andr\u00e9 Hoffschr\u00f6er<\/p>\n\n\n\n

Onpage Manager eCommerce, Ernsting\u2019s family<\/a><\/p>\n\n<\/div><\/div>\n\n

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\u201eThe full-service support allowed us to continue to focus on our work and, thanks to the final presentation with specific recommendations for action, we were able to further sharpen the site even before the relaunch. Gladly again at any time!\u201c<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n

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Jan Wegener<\/p>\n\n\n\n

Project Manager Relaunches W&W\/DCO, W\u00fcstenrot Bausparkasse AG<\/a><\/p>\n\n<\/div><\/div>\n\n

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\u201cWe have tried a few testing tools and now test every 2-3 weeks with RapidUsertests<\/strong>. The usability of the tool and the quality of the results simply won us over.\u201d<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n

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Fabian Friede<\/p>\n\n\n\n

Head of Global Conversion Optimization, Locafox<\/a><\/p>\n\n<\/div><\/div>\n\n

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“We conducted a comparison study RapidUsertests vs. in-house usability testing<\/strong>. The RapidUsertest was able to uncover equivalent usability problems as in the classic usability test<\/strong>. Userlution\u2019s offering has become an important additional tool for us, as a RapidUsertests provides cheap, fast and good results<\/strong>.\u201d<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n

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Manuel Panzirsch<\/p>\n\n\n\n

Head of User Experience, STRATO AG<\/a><\/p>\n\n<\/div><\/div>\n\n

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\u201eThe RapidUsertest was one of my personal highlights of the year<\/strong>! The stakeholders were totally impressed by the result. The actions derived from the test have been implemented by the various teams over the last few months, and we\u2019re already seeing an increase in conversion rates<\/strong>.\u201c<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n

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Lena Engel<\/p>\n\n\n\n

Head of Marketing & CRM, <\/p>\n\n\n\n

Verlag Werben & Verkaufen GmbH<\/a><\/p>\n\n<\/div><\/div>\n\n

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\u201cWe received such concrete improvement advice with the tests after just three hours that we were able to significantly increase our sales within days. Thank you!\u201d<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n

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Katrin Mier<\/p>\n\n\n\n

Senior Product Management,<\/p>\n\n\n\n

<\/a>mirapodo<\/a><\/p>\n\n<\/div><\/div>\n\n

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\u201cWith RapidUsertests, we were able to increase our conversion rate by 30%.<\/strong> Creating a test was easy and we received the results after just a few hours. Due to the personal feedback of the RapidUsertests experts<\/strong>, we now have the know-how to conduct usability tests ourselves.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n

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Bj\u00f6rn Kolbm\u00fcller<\/p>\n\n\n\n

CEO,<\/p>\n\n\n\n

<\/a>Online-Parf\u00fcmerie Flaconi<\/a><\/p>\n\n<\/div><\/div>\n\n

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\u201eWe can only recommend the RapidUsertest with evaluation by experts. There is no better way to evaluate your own web presence!<\/strong> The evaluation and recommendations for action are comprehensive and a real added value. Again anytime.\u201c<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n

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Gloria Hochgeschurz<\/p>\n\n\n\n

Project Management, Verlag der Deutschen Wirtschaft<\/a><\/p>\n\n<\/div><\/div>\n\n

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\u201cThanks to RapidUsertests we have continuously and sustainably<\/strong> improved the usability of our website. We now carry out a usability test after every major revision. The effect is always astonishing<\/strong>, even with small changes – which we would not have come up with without RapidUsertests. Changes on careers sites, for example, have had a massive impact on the quality of applicants.\u201c<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n

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Jutta Spiller<\/p>\n\n\n\n

Head of communication and marketing, Steuerring<\/a><\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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And over 2000 other satisfied customers, including <\/h2>\n\n\n
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<\/p>\n\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

Thousands of happy customers And over 2000 other satisfied customers, including<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":17191,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17194","page","type-page","status-publish","hentry","wpbf-post"],"_links":{"self":[{"href":"https:\/\/stg.stgrapidusertests.com\/en\/wp-json\/wp\/v2\/pages\/17194","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stg.stgrapidusertests.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stg.stgrapidusertests.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stg.stgrapidusertests.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stg.stgrapidusertests.com\/en\/wp-json\/wp\/v2\/comments?post=17194"}],"version-history":[{"count":2,"href":"https:\/\/stg.stgrapidusertests.com\/en\/wp-json\/wp\/v2\/pages\/17194\/revisions"}],"predecessor-version":[{"id":17197,"href":"https:\/\/stg.stgrapidusertests.com\/en\/wp-json\/wp\/v2\/pages\/17194\/revisions\/17197"}],"up":[{"embeddable":true,"href":"https:\/\/stg.stgrapidusertests.com\/en\/wp-json\/wp\/v2\/pages\/17191"}],"wp:attachment":[{"href":"https:\/\/stg.stgrapidusertests.com\/en\/wp-json\/wp\/v2\/media?parent=17194"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}